She seems to think Mediacom's systems and people are perfect. I like Mediacom's products but hate the fact ANGEL does not listen to their customer and think Mediacom contractors do not make mistakes. In my opinion, Angel at Mediacom at in East Moline has an attitude of superiority manifested in an overbearing manner and makes presumptuous claims or assumptions against customers who have been wronged. Janice Gibson Read full review of Mediacom I have contact the BBB and FCCregarding my issue and I am considering going back to Century Link or DIRECTVsince my customer service was good with them even though their prices werehigh. I would never signup for the service if they do not value that some customers get into hardplaces and it seems that Mediacom is one of those types of companies that donot care about working with their customers. I also have been experiencing some financialtransitions in my life as far as it goes with my paying my account, I calledcustomer service about an extension to get the payment in and they told me thatI had to wait an year to get an extension and I said Really.
I have been experiencing outage with my TIVO boxes and latebilling statements to my address. I paid the firstmonth up front and was promise great service and other things that they tellyou when signing up for a new service. I am writing this letter in displeasure of my services withMediacom I opened an account on Januand found the prices to be cheaperthan Century Link.
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